Last updated: [EFFECTIVE DATE]
1. About this Privacy Policy
This Privacy Policy explains how [LEGAL ENTITY NAME], trading as DynoWealth ("DynoWealth", "we", "us", or "our"), collects, uses, stores, and shares personal data when you visit our website, contact us, book a call, join our community, request support, create an onboarding request, or use an eligible DynoWealth service.
Data controller: [LEGAL ENTITY NAME]
Registered address: [REGISTERED ADDRESS]
Registration number: [COMPANY REGISTRATION NUMBER]
Country of registration: [COUNTRY OF REGISTRATION]
Privacy contact: hello@dynowealth.com
DynoWealth is a Forex trading community. This website may include links to third-party services, including community platforms, scheduling tools, broker onboarding pages, payment providers, and trading-related platforms. Those third parties process data under their own privacy policies.
2. Personal Data We May Collect
Depending on how you interact with DynoWealth, we may collect:
Contact and identity details
- Name
- Email address
- Telephone number, if you choose to provide it
- Country or region
- Discord username or similar community identifier
Communication and support data
- Messages sent through forms, email, Discord, or other support channels
- Questions, feedback, call notes, and support history
- Booking information when you schedule a call
Membership and billing data
- Selected service or membership plan
- Subscription status, billing status, renewal status, and payment history
- Limited transaction information received from a payment processor
DynoWealth does not need your complete payment-card details. If payments are enabled, card details should be processed directly by the selected payment provider.
Broker, onboarding, Auto Copy, and rebate-related data
Where relevant and permitted, we may process limited information needed to support onboarding, eligibility checks, account connection, Auto Copy setup, or Forex Lot Rebate administration, such as:
- Broker or trading-platform name
- Account identifier or referral status
- Account type and setup status
- Eligibility status
- Traded-lot volume needed to calculate an eligible rebate
- Auto Copy activation, pause, stop, or support status
- Records needed to calculate an eligible performance fee under the agreed High-Water Mark method
Do not send trading-account passwords, payment-card details, recovery codes, or other sensitive login credentials through our website forms, email, or Discord. If an external platform requests credentials, use only its official secure flow.
Technical and usage data
When you visit the website, we may collect limited technical information, such as:
- IP address
- Browser type and device type
- Operating system
- Pages visited and approximate visit time
- Referral source
- Language preference
- Cookie-consent preference
- Security logs and error logs
Cookies and similar technologies
We use necessary cookies and may use optional cookies or similar technologies for preferences, analytics, or marketing only as described in our Cookie Policy and consent banner.
3. How We Use Personal Data
We may use personal data to:
- Provide website features, community access, onboarding support, and customer support
- Respond to questions and contact requests
- Schedule and manage calls
- Administer memberships, billing, renewals, and cancellations
- Support eligible Auto Copy setup, account-connection assistance, and service administration
- Check eligibility and calculate Forex Lot Rebates where applicable
- Send service-related messages, such as setup updates, security notices, billing notices, or changes to our services
- Send marketing communications only where permitted and where any required consent has been obtained
- Improve website usability and understand general website performance
- Protect the website, prevent misuse, and investigate security issues
- Meet legal, accounting, compliance, and record-keeping obligations
- Establish, exercise, or defend legal claims
4. Legal Bases for Processing
Where applicable, we rely on one or more of the following legal bases:
- Contract or steps before entering a contract: to provide a requested service, process a membership, assist with onboarding, or respond to a request before activation
- Consent: for optional cookies, certain marketing messages, or other processing where consent is required
- Legitimate interests: to secure the website, prevent abuse, improve services, respond to ordinary business enquiries, and keep appropriate business records, where those interests are not overridden by your rights
- Legal obligation: to comply with applicable laws, accounting rules, lawful requests, and compliance requirements
- Legal claims: where processing is needed to establish, exercise, or defend a claim
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that took place before withdrawal.
5. Cookies and Consent Choices
Necessary cookies may operate because they are required for basic website functions, security, language preference, and consent storage. Optional analytics or marketing cookies must not load before you make a choice where consent is required.
You can accept all cookies, reject optional cookies, or choose your preferences through the website banner. You can change your choice later through the Cookie Settings link in the footer.
For more details, see our Cookie Policy.
6. When We Share Personal Data
We may share limited personal data only where needed with:
- Website-hosting, security, and technical service providers
- Email, customer-support, and communication providers
- Call-booking providers, such as Calendly, if used
- Community platforms, such as Discord, if you choose to use them
- Payment processors, such as
[PAYMENT PROCESSOR, IF USED] - Broker onboarding pages, trading platforms, Auto Copy providers, or rebate-administration partners where you request the relevant setup and where permitted
- Analytics or marketing providers only if enabled and permitted by your consent choice
- Accountants, lawyers, auditors, insurers, and professional advisers
- Regulators, courts, law-enforcement bodies, or public authorities where disclosure is legally required
- A buyer, investor, or successor entity as part of a lawful business reorganization, merger, or sale, subject to appropriate safeguards
We do not sell personal data to advertisers.
7. Third-Party Links and Services
Our website may link to external services, including Discord, Calendly, broker-registration pages, and other providers. DynoWealth does not control the privacy practices, security, availability, or content of third-party websites. Review the third party's privacy policy before providing personal data.
8. International Data Transfers
Some providers may process personal data in countries outside your country of residence. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing services, resolving support requests, maintaining appropriate business records, complying with legal obligations, and handling disputes.
Retention periods may differ depending on the data type and applicable law. When data is no longer needed, we delete it, anonymize it, or securely restrict access where deletion is not immediately possible.
10. Data Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No online system is completely secure, so we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of data in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing, including direct marketing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Submit a complaint to the relevant data-protection authority
To exercise a privacy right, email hello@dynowealth.com. We may need to verify your identity before completing a request.
If you are in North Macedonia, you may also contact the Agency for Personal Data Protection of the Republic of North Macedonia. If another data-protection authority has jurisdiction, you may contact that authority as well.
12. Automated Decisions
DynoWealth does not make decisions based solely on automated processing that produce legal or similarly significant effects unless the process is clearly disclosed and legally permitted.
Auto Copy Trading is a service feature involving automated trade execution after an eligible setup is activated. It is not an automated decision about your legal rights. Separate setup terms, risk disclosures, eligibility rules, and third-party platform terms may apply.
13. Age Restriction
DynoWealth services are intended only for adults aged 18 or older. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data, contact hello@dynowealth.com so we can review and delete it where appropriate.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. The updated version will be published on this page with a revised date. Where required, we will provide additional notice.
15. Contact
For privacy questions or requests, contact:
DynoWealth
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
hello@dynowealth.com
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